After Sales Policy

The policies are as follows：

①Limitation
Apply within 14 days after signing, overdue will not be accepted
Requirements for the condition of the goods

②Commodity Status Requirements
1.Hangtags intact/no signs of use/original packaging retained.
2.Intimate apparel (e.g. sports underwear) is not eligible for return or exchange.

③Return shipping rules
1.Non-quality problems: shipping costs are borne by the buyer.
2.If the quality of the problem accept no reason to return the wrong goods, please return the goods, we receive your goods, we will be the first time for you to exchange the goods!

④Special Note
1.Return to original payment account (processing cycle 3-5 working days)
2.Promotional items are only accepted for exchanges (subject to price difference)
3.Abuse of the return policy will result in the freezing of account privileges‌

AlvaSports appreciates your trust! We always put your rights first, and we will make sure to minimize problems and bring you a great shopping experience!